Safety Tips

Your financial security is very important to us. Should you ever fall victim to fraud or if your BlueBean Credit Card is lost or stolen, we commit to help you sort it out as soon as possible.

Here are some tips:

Using ATMS

When using an ATM:

• Stand close to the ATM
• Don't let anyone distract you
• If someone moves close to you when you have inserted your BlueBean Credit Card, press “Cancel” and your BlueBean Credit Card will be returned. Do not key in your PIN
• Check your BlueBean Credit Card before you leave the ATM to make sure it is yours
• Don’t accept help from strangers under any circumstances. Rather ask a bank employee
• Never give anyone, including bank employees, your PIN
• Do not draw money in deserted places

Paying for Goods and Services

When paying for goods and services:

• Never let your BlueBean Credit Card out of your sight
• Remember to sign the slip produced by merchants and keep your copy for reference

TIP: To ensure that your BlueBean Credit Card is always accepted, pay your account on or before the due date every month

Lost or Stolen Cards

If your Card is lost or stolen, please contact us immediately.

Have your BlueBean Credit Card number or ID number close by and please record the reference number provided. We will replace your BlueBean Credit Card as quickly as possible.

TIP: A lost BlueBean Credit Card will be replaced with one bearing a new number. If you have debit orders against your BlueBean Credit Card account, you will need to give your new BlueBean Credit Card number to the organisations concerned