We take the privacy and security of all our customers very seriously.
Privacy practices
This statement explains what this website does about collecting and using information. This does not necessarily apply to other websites, such as those of our online suppliers
Information we collect
We collect information to help us meet your needs and to tell you about any of our online suppliers promotions that may interest you. When you applied for your BlueBean Credit Card we asked you for your:
- name
- surname
- postal address
- email address
- city
- postal code
- country
- user name
- password
- security questions (which only you know the answers to, for extra security)
- permission for us to send you promotional material
- how you heard about us.
How we use your information
We may use demographic information, like your age and sex, to follow trends. We keep all information on our server (main computer) which is protected by strict access controls, a firewall, three fierce dogs, barbed wire, a minefield and a bouncer named Butch. In other words, the information is very safe.
We will not share your personal information with anyone else unless:
- we need to do this to provide our services;
- you have given us your permission;
- we have to by law or because of a court order;
- it is in the public interest; or
- we need to do this to protect our rights.
Our employees only have access to your personal information if they need it to do their jobs. There is a limited number of these employees and they all have to follow our strict rules about privacy and security.
We will never offer your personal information to anyone else in any other circumstances without your permission.
However, you may want to give our online suppliers your contact information. For example, you may want them to send you product information by email or post. We do not have any control about what they do with personal information you give to them
Our online suppliers have their own privacy policies. You should read their privacy policies to find out how they collect and use your information on their websites. In other words, their privacy policies only apply to information you give to them and our privacy policies only apply to information you give us. We do not have access to information you enter on their websites.
Cookies
Cookies are small bits of information about you that are saved on your computer. We use cookies that only collect your information for a single visit to our website.
Security practices
Security is extremely important at BlueBean. You do Internet banking using Standard Bank's secure online banking system. Never give your username or password to anyone else.
We have taken every reasonable step to make sure that your information is kept safe and cannot be seen by anyone without permission. We often check the website’s security and update this when needed. We keep the website secure using firewall technology approved according to best international practice.
Encryption (information security technology)
You can visit this whole website using strong encryption. Strong encryption is always used when you visit the secure shopping area of the website or go into your account through Internet banking. The 'lock' icon (picture) in your browser shows that you are in a secure area of the website. You must always check that you can see the lock when you enter or look at your sensitive personal information.
Changes to this privacy and security statement
We may change this statement at any time. We will put all changes on our website. The latest version of this statement will replace all earlier versions. A letter signed by our website administrator will be good enough proof of the publication date and content of any version of this privacy and security statement.
Contacting us
If you have any questions about this statement, how our website uses information, or anything else about your privacy and the security of information, please call our call centre on 0860 121 131. |
