Privacy and security statement
Privacy and security statement
 
BLUEBEAN ('we') or ('us') has created this privacy and security statement to demonstrate our commitment to the privacy and security of all our customers.

Privacy practices
The following discloses the information-gathering and dissemination practices for the BLUEBEAN site (this site). Remember this does not apply to our merchants (online partners' sites) or to the sites of other persons.

Information that BLUEBEAN collects
The information we collect is used to tailor our services to match your needs and inform you of the participating online partner promotions you may be interested in. The information we asked for on the register for beans application form included the following:
  • Name
  • Surname
  • Postal address
  • Email address
  • City
  • Postal code
  • Country
  • User name
  • Password
  • Security questions - the answers to which only you will know; to provide added security
  • The acceptability of BLUEBEAN sending you promotional material
  • How you heard about BLUEBEAN.
How we use your information
We may from time to time use your demographic information, such as age and gender, to track trends but that's about it. All information is stored on our server which is protected by tight user access control, a firewall three savage rottweilers, barbed wire, a minefield and a bouncer named butch. You get the idea.

Your personal information will not be shared with anyone else unless:
  • It is necessary to enable us to continue providing our services;
  • We have your consent;
  • We are compelled to do so by law or in terms of a court order;
  • It is in the public interest to do so; or
  • It is necessary to protect our rights.
Internally, we restrict access to your personal information to employees who need it to do their jobs. The number of employees who have access to your information is limited and they are committed to our privacy and security statement.

Under no other circumstances will we volunteer your personal information to our online partners or to third parties without your consent.

However, you may wish to provide our online partners with your contact information. For example, you may want to receive information or merchandise from them via email or other delivery services.

Our online partners have their own privacy policies over which we exercise no control. You should refer to such privacy policies for complete information about the collection and use of your information on each of the online partners' site. In other words, our online partners' privacy policies, and not this privacy and security statement, will govern how information provided to them is used. We do not have access to information entered on the online partners' sites.

The sites of any other persons, including but not limited to, advertisers on the site may also have their own privacy policies over which BLUEBEAN exercises no control. You should refer to such their privacy policies for information about the collection and use of your information on those sites.

Cookies
Cookies are small pieces of demographic information that are stored by your browser on your computer's hard drive. We use non-persistent cookies, which means we do not track your information from one browser session to the next.

Security practices
Security is the name of the game here at BLUEBEAN. Internet banking is conducted in Standard Bank's secure online banking environment. Do not give your username and password to anyone no matter how much they flatter you.

Every reasonable step has been taken to ensure that any information you give us is securely stored, and cannot be accessed by unauthorised persons. The security used on this site is reviewed regularly, and updated when necessary. The site is secured using firewall technology approved by the icsa.

Encryption
The site is accessible using strong encryption throughout. Strong encryption is always used when you access the secure shopping portion of the site, and whenever you access your accounts through internet banking. We suggest that you check that the 'lock' in your browser, that indicates this is a secure site, is showing whenever you enter or access your sensitive personal information.

Changes to this privacy and security statement
We reserve the right to amend this privacy and security statement at any time. All amendments will be posted on our site. Unless otherwise stated, the current version will supersede and replace all previous versions of this privacy and security statement. A certificate signed by the administrator responsible for maintaining this site will be prima facie proof of the date of publication and content of this version and all previous versions of the privacy and security statement.

Contacting BLUEBEAN
If you have any questions about this privacy and security statement, the practices on the site or your dealings with us, please contact our call centre.